FAQ
Sure! Please visit our shipping and returns page HERE for more detailed info
An automatic email will be sent as soon as your order is ready to be shipped. Please allow us 24h for this email.
Sure! Simply check the WRAPPING box at checkout. There will be an additional 5 € for the gift wrapping and believe us, it will be beautiful! :)
Sure, please let us know what to write at the checkout.
Once you’ve completed your purchase, we will send you an Order Confirmation email.
Please check your junk mail or spam folders if you can’t find it. Otherwise, write us at store@gaviriajewellery.com
International orders may be subject to customs or import duties and tax charges once they reach your destination country outside of the EU. These charges are payable by the customer (you) and we do not currently cover this cost at the moment.
Please email store@gaviriajewellery.com for your invoice. Be sure you add your order number to the email.
Please write us at store@gaviriajewellery.com. We will try to solve your problema ASAP. Don't forget to add your order number to the email.
Please email store@gaviriajewellery.com with your order number, a picture of your piece and we will send you instructions ASAP.
So happy to hear that! Please email info@gaviriajewellery.com and we will put you in contact with the right person.
If you have any doubt, need some advice or simply want to say hi, feel free to write us at store@gaviriajewellery.com or contact us through our live chat.
Feel free to write us at info@gaviriajewellery.com, we will be happy to hear from you!
We use Klarna as the provider of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice